Shipping Policy
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Items on our website are available and ready to ship in 1-3 business days unless otherwise stated. We process & ship orders on Monday through Thursday, excluding holidays when the Thailand Post is closed. Orders placed after 3:00 pm will be processed on the next business day (Mon-Thurs) and then shipped.
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Soy wax is sensitive to extreme hot or cold temperatures and we take this into consideration when determining ship dates. Your shipment may be delayed during extreme weather conditions.
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Items that are not ready to ship will be processed as indicated in the item listing and then shipped on the next shipping date.
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If you need your order expedited, please contact us prior to placing your order so we can discuss alternative shipping options.
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The least expensive shipping option will be utilized, regardless of what is selected at check out, for orders using a free shipping promotion or discount.